William Osler Health System - Brampton Civic Hospital
|Student Medical Office Assistant (Volunteer Placement)
Brampton, Ontario, Canada
Summary
Provided critical administrative and patient support in a fast-paced hospital environment, ensuring efficient patient flow and accurate record management.
Highlights
Organized and managed patient files, correspondence, and diverse documents, enhancing accessibility and operational efficiency within a healthcare setting.
Executed general clerical duties including faxing, filing, and mailing, contributing to streamlined administrative processes and timely communication.
Managed high-volume phone inquiries, scheduled appointments, and directed patient flow, optimizing clinic operations and enhancing the patient experience.
Greeted patients, accurately verified demographic and insurance information, and updated electronic medical records, maintaining data integrity and compliance.
Provided patients with essential forms, clear instructions, and comprehensive information regarding procedures, improving patient understanding and readiness.